Technical Teamlead, Technical Support CS Region

Job description

Technical Teamlead, Technical Support CS Region (f/m/x). What awaits you? Managing and continuously developing Technical Support across the CS Region markets to ensure consistent processes and high service quality. Ensuring efficient and solution-oriented Technical Support for BMW Group dealers, particularly in complex technical cases. Managing special tools and coordinating the special-tool rental process, including availability, distribution, and continuous process improvement.

Coordinating Flying Doctors and their assignments to provide targeted on-site technical support to dealers and resolve challenging cases effectively. Facilitating the exchange of technical and business knowledge, and conducting dealer satisfaction surveys to identify opportunities for improvement. What should you bring along? A passion for leading teams, fostering collaboration, and creating a supportive environment in which expertise and best practices are shared.

A degree in a technical field, a master’s degree, or a master’s degree in a craftsperson qualification, ideally combined with sound automotive expertise. Previous experience within BMW is preferred, together with a good understanding of dealer processes and the BMW Group service environment. Fluent English for effective communication across the region; German language skills are preferred and considered an advantage. What do we offer you at Campus Salzburg?

With us, you are guaranteed to find challenging and versatile opportunities to actively shape the sustainable mobility of the future. In addition to the motivating working environment in our dynamic teams, we offer a wide range of social benefits: A new flexible working environment at the Campus Salzburg with a wide range of possibilities for working (e.g. mobile work, creative spaces, library or directly in the department).

Flexible working hours without core hours. You have the opportunity to experience a variety of our products and test them on the road yourself. Our canteen offers you a selection of various discounted meals every day. Locally and regionally, we can offer you great discounts through partnerships with various companies (e.g. gym, metro). Generous parking facilities directly on the Campus Salzburg. Internal initiatives with various events (e.g. initiatives on Sustainability, Health- and Work Environment & Sport).

We are looking for you as soon as possible for an unlimited duration with an attractive salary & benefit package. The minimum salary for this position is € 3.800 gross per month. The actual salary depends on the respective qualification or professional experience, i.e. we determine the actual amount in a personal interview. A significant overpayment is possible with appropriate suitability. Are you interested? Then apply now.

We are looking forward to receiving your application.

Note

Please apply exclusively online via our career portal. Applications via other channels (esp. e-mail) cannot be considered.

Contact

Sarah Huemer [email protected] #LI-SH1 At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants. Learn more here.