Intern, CRM, Rolls-Royce - Spring 2027

Job description

Spring 2027 Part-Time Internship – Woodcliff Lake, NJ January 11, 2027 – May 14, 2027 WHAT AWAITS YOU. Support the CRM Team for Rolls-Royce Motor Cars North America. Maintain CRM data quality, data entry and enrichment in Salesforce. Analyze customer data to identify trends, opportunities and actionable insights. Sustain and develop CRM performance dashboards. Support lead conversion by reviewing lead progression and curating an actionable plan to prevent drop-off.

Create PowerPoint presentations on event results and trending customer insights. Support a strategic email calendar, integrating regional events and launches with nurture, conversion and loyalty strategies, informed by the wider luxury and automotive landscape. Conduct research and support CRM best practice development. WHAT WE ARE LOOKING FOR. Currently enrolled in a bachelor’s or master’s degree program at an accredited College or University.

US Work Authorization required. Minimum cumulative GPA of 3.0 (overall, not just major). Completed at least 60 college credit hours at the time of application. Ability to work part-time (20-29 hours/week). Must submit an unofficial college transcript with your application. WHAT YOU SHOULD BRING.

Field of Study

Business Analytics, Management Information Systems, Marketing with a CRM Concertation or similar. Knowledge of Microsoft Excel and PowerPoint. Strong analytical mindset and attention to detail. Ability to translate data into clear business insights. Strong written and verbal communication skills.

Preference

Experience with Salesforce. WHAT YOU CAN LOOK FORWARD TO. Paid time off in addition to company paid holidays where eligible. Hybrid work environment. Access to the Intern Vehicle Lease Program. Relocation assistance is not available for this position. This is a hybrid role that requires in office days.

Undergraduate students

Hourly rate is $25.30.

Graduate students

Hourly rate is $32.20. The selected student's academic level will be used to determine the final pay rate. This statement is in accordance with state and local pay disclosure requirements. As part of the hiring process, you may be required to successfully pass a background check. A satisfactory completion of a background investigation including verification of education, prior employment, criminal history, credit check history, and pre-employment drug screen to the extent permissible under applicable state law, is a condition of your offer of employment and your continued employment.

The results of your background investigation are satisfactory and acceptable in the sole judgement and discretion of BMW Shared Services, LLC. Even more so than the generous compensation and benefits, the culture and values of BMW of North America makes it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.

BMW in the United States is an equal opportunity employer. It is the policy of BMW Group in the United States to provide equal employment opportunity (EEO) to all qualified persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.