Sen. Spec. Legal Collections

Job description

SEN. SPEC. LEGAL COLLECTIONS BMW FINANCIAL SERVICES As a Senior Specialist Legal Collections, you will drive recovery performance, legal collections strategies, and vendor management activities across the BMW Financial Services portfolio in Mexico. Working closely with Risk, Compliance, Accounting, Treasury, Customer Interaction Services, Remarketing, Sales and external legal partners, you will develop and implement recovery initiatives that maximize portfolio performance, minimize losses, ensure regulatory compliance, and support the achievement of business objectives through effective collections and recovery management.

WHAT AWAITS YOU? Develop and implement recovery and legal collection strategies to maximize portfolio performance, recovery rates, and loss mitigation results. Manage and oversee the legal collections and recovery portfolio, ensuring effective vendor steering and performance monitoring of external law firms and collection agencies. Analyze recovery portfolios and identify opportunities to improve cure rates, collections effectiveness, and repossession outcomes.

Monitor collection agencies and legal vendors through KPIs, SLAs, audits, and compliance reviews, ensuring adherence to BMW Financial Services standards and regulatory requirements. Drive repossession and voluntary surrender strategies, coordinating efforts with internal teams and external partners to optimize recovery activities. Negotiate settlements and recovery agreements with customers, dealers, and external stakeholders within established guidelines.

Support litigation activities, gathering legal information related to charged-off accounts and managing external legal recovery actions. Identify process improvement opportunities and implement initiatives that enhance operational efficiency, vendor performance, and recovery results. WHAT SHOULD YOU BRING ALONG? Bachelor’s Degree in Law. 3 to 5 years of experience in Collections, Recovery, Legal Collections. Strong knowledge of financial services regulations, consumer protection laws, civil and commercial law and legal recovery processes.

Experience managing legal collection agencies, law firms, recovery vendors, and litigation-related activities. Strong analytical capabilities with experience in portfolio analysis, performance monitoring, and strategy development. Excellent negotiation, communication, and stakeholder management skills. Proficiency in Microsoft Excel, PowerPoint, Word, and database management tools. Advanced English communication skills. At the BMW Group, we place great importance on equal treatment and equal opportunities.

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