Sales Coordinator

Job description

Shape the Future with Us. At Lubrizol, we’re bringing to life the chemistry behind clean water, efficient transportation, reliable infrastructure, critical medicines, and the products people rely on every day through science, sustainability, and a culture of inclusion. As part of our global team, you’ll be empowered to make a real impact - on your career, your community, and the world around you.

ACCOUNTABILITY

The Sales Coordinator plays a vital role in supporting the Regional Sales Managers and Account Managers to drive business growth and operational excellence. This position is responsible for sales administration, reporting, CRM management, pricing activities, customer account setup, and general customer support. The Sales Coordinator ensures data integrity, streamlines processes, and enhances team efficiency in the Greater China sales organization.

RESPONSIBILITIES

Support Regional Sales Managers and Account Managers with administrative tasks and sales operations. Prepare monthly sales reports using Excel and Power BI; provide timely data and information for monthly sales reviews. Facilitate onboarding of new Account Managers, including CRM and other systems training. Manage and maintain team sites, including the SharePoint site, ensuring key information is organized and accessible.

Review and manage data in the CRM tool, identify contacts, accounts, and opportunities, and ensure data accuracy and currency. Prepare data for monthly CRM pipeline calls and create customized team reporting in the Account Manager portal. Coordinate pricing activities, including setting up customer-specific pricing in Vendavo or other systems, updating price lists, and managing general price increases and distribution.

Submit requests for new customer setup (including sample customers), ensure SAP data matches customer purchase orders, and maintain accurate account assignments. Provide new customers with necessary vendor documentation and coordinate customer account change requests. Support the Customer Experience Team by investigating invoice errors, assisting with pricing and account questions, and providing customer price lists upon request.

Handle customer notifications and general communication to ensure timely customer support.

REQUIREMENTS – EDUCATION, EXPERIENCE, SKILLS

Bachelor’s degree or above, preferably in business, engineering, or a related field. Proven experience in a sales administration, sales support, or customer service role, ideally within the chemical or polymer industry. Proficient in Microsoft Excel, Power BI, and SAP; experience with CRM tools (such as Salesforce) and pricing systems (such as Vendavo) preferred. Strong organizational, analytical, and communication skills.

High attention to detail with proven ability to manage multiple priorities efficiently. Fluent in written and spoken English Excellent teamwork and collaboration skills. Adaptable and proactive in responding to dynamic business needs.

Willingness to travel occasionally #LI-DW1 Lubrizol

Imagined for Life. Enabled by Science. ™ Delivered by You. For nearly 100 years, The Lubrizol Corporation, a Berkshire Hathaway company, has been at the forefront of innovation to enhance everyday life, advance mobility, and make the modern world work better. Our specialty chemistry solutions—from engine oils, performance coatings, and skincare to medical devices and plumbing systems —are powered by the expertise, passion, and commitment of people like you.

We tackle the world’s toughest challenges with science-based solutions, deeply understanding our customers to deliver innovative chemistry and differentiated value. Our inclusive culture, dedication to safety, and incredible global talent drive our success. Our solutions meet the evolving needs of the modern world—brought to life by science and, most importantly, delivered by you. Whether you're in the lab, on the production floor, or in the office, you'll be part of a team around the world that empowers you to think boldly, drive results, and contribute to solutions that shape a better, more sustainable future.

We win because of you. Let’s build the future together.