Technical Setup Specialist

Job description

Are you a detail-oriented professional with a mix of graphic design skills and technical logic? As a Setup Specialist, you will translate client concepts and mock-ups into production-ready shelf-edge media, retail price tags, and digital display templates. You will leverage proprietary internal tools to map data, establish business rules, and convert flat text files into high-quality PDFs for print sites—all without writing complex code.

Key Responsibilities

Design & Layout Setup: Convert client mock-ups into functional templates for shelf-edge media, price tags, and signage using proprietary tools.

Data Mapping & Rules

Analyze customer data files, create structured data mappings, and set up business rules and data merges (similar to mail merge).

File Processing

Transform flat text data files into production-ready PDF files for output to print sites.

Project Support

Manage tight timelines across multiple client projects, resolve configuration issues, and maintain visual accuracy (fonts, colors, specs) while adhering to internal controls

Qualifications

Education & Experience

Associate degree in Graphic Design, Computer Science, Business, or a related field with 1–3 years of hands-on experience.

Core Technical Skills

Strong graphic design sense, data analysis skills, and experience with data/mail merge processes.

Competencies

Exceptional time management, high visual attention to detail, and ability to meet firm, time-sensitive deadlines.

Agility & Communication

Clear technical writing, tactful client handling, and willingness to participate in an afterhours on-call rotation.

Shift

8:00 AM – 5:00 PM (Mon–Fri) + On-call afterhours Note: This role is a hybrid position 2 days in office if within 40 miles; fully remote if outside 40 miles