Key Account Manager

Job description

About the role The Key Account Manager drives profitable, sustainable sales growth within assigned accounts or territories, taking full responsibility for account-level strategies and outcomes. This role focuses on developing account plans, expanding market share within current key accounts, winning new customers, cultivating deep customer wiring, and navigating complex customer problems to deliver optimal solutions.

Key Responsibilities

On-site/hybrid/remote status will be aligned based on local site guidelines and business needs. Develop and execute comprehensive account strategies to deliver on sales quotas and established revenue goals. Drive profitable, sustainable sales growth by increasing market share within key accounts and securing new business opportunities. Develop strong customer wiring and build long-term relationships of trust across key account stakeholders.

Remain abreast of industry trends, competitor activities, and market opportunities to articulate Avery Dennison’s value proposition in solving customer needs. Navigate complex customer problems to determine the best solutions, either resolving issues independently or partnering across teams. Maintain deep end-to-end knowledge of Avery Dennison’s product portfolio and demonstrate relevant solutions to key customers. Negotiate pricing, terms, and service commitments based on established company guidelines and procedures.

Collaborate with other business units and internal functions to identify customer needs and execute comprehensive client solutions. Monitor sales performance, forecast volume metrics, and manage commercial data to align with territory plans.

Qualifications

Proven track record as a Key Account Manager, Account Manager, Sales Representative, or Commercial Executive. Demonstrated experience in developing and executing strategic account plans, value selling, and territory management. Strong negotiation capabilities along with solid business and financial acumen. Proficient in sales forecasting, data analysis, and volume planning. Deep customer centricity with a strong focus on cultivating reliable customer wiring and solving complex client challenges.

Excellent verbal and written communication skills to deliver compelling presentations and value propositions. Strong cross-functional collaboration skills to work across internal departments and external partners. High level of curiosity, cultural competence, and adaptability to thrive amid evolving market dynamics. Results-driven mindset with a commitment to achieving revenue targets and driving commercial accountability.