Brand Manager

Job description

Understand and influence customer's business model and objectives to ensure their success. Oversee and manage the product development process from customer briefing to final approval, deployment, and order acceptance. Oversee the end-to-end sales process, including inventory reports, customer sales reports, and product development trackers using digital systems and processes (Oracle SalesCloud, Oracle Commerce Cloud, Eloqua, pricing, and product specification tooling).

Develop and present global price proposals and escalate price approval in competitive bidding processes. Resolve complex order, quality, or deployment issues to ensure high levels of client satisfaction. Maintain and strengthen customer relationships by answering questions and providing detailed information about our services. Strong experience and proficiency in prospecting, social selling, and customer outreach. Participate in store audits, lead customer meetings, and maintain account planners.

Stay up-to-date on industry trends and product innovations. Collaborate across different teams to support sales growth and product development initiatives. Mentor and guide Associate Brand Managers, acting as a point of escalation and source of guidance.

Qualifications

Bachelor’s degree in business management, sales, or related field. Master’s degree preferred. Minimum 3 years of experience in the apparel industry, product management, or related roles. Proven customer service, communication, and presentation skills. Demonstrated ability to lead multiple projects and meet tight deadlines. Proficiency in technical and digital skills, including use of Google Suite, ERP (Oracle preferred), pricing tools, product/customer databases.

Strong data analytics skillset to drive decision-making; comfortable with quantitative analysis and storytelling using data. Adept at building and maintaining strong relationships with clients and partners. Flexible attitude with an eagerness to learn, grow, and take on new responsibilities within a global Fortune 500 organization.