Officer, Graphics Automation

Job description

The Officer, Graphics Automation is responsible for supporting customer programs by setting up, testing, and maintaining graphics automation routines and routines across global production sites. This role ensures consistency, formatting standards, and timely resolution of operational or live production issues to support efficient, accurate manufacturing.

Key Responsibilities

Work with DSS, GPD, and operations teams to support new customer programs and ensure timely graphics automation routines in line with customer orders. Ensure all customer programs adhere to existing graphics automation standards, including coding conventions, procedures, operational manuals, and formatting consistency. Support the Internet Development team by assisting with the testing and review of new routines prior to deployment in a live environment.

Provide technical support for reported issues involving product setups, amended products, or errors within existing routines. Resolve all issues in a timely manner and migrate verified fixes to all global production sites to guarantee accurate manufacturing. Resolve live production automation routine issues within agreed timeframes (currently 24 hours). Transfer current formats accurately to relevant overseas sites to maintain global consistency across all automation-maintained programs.

Review and monitor automation routines continuously to maximize performance and benefits across operational sites. Maintain personal GPS, uphold clean workstation standards, and strictly adhere to all departmental health and safety procedures. Perform any other duties as requested by the Manage

Qualifications

Background in Computer Science with knowledge of programming and graphics software. High level of computer literacy. Strong problem-solving skills and project management abilities. Ability to work effectively under pressure, manage high workload volumes, and handle challenges professionally and calmly. Excellent written and verbal communication skills. Strong attention to detail and a flexible attitude toward work. 1–2 years of experience in a graphics studio environment is considered an added advantage.