401(k) Plan Representative II

Job description

The 401(k) Plan Representative II helps the Plan stay compliant while successfully executing a broad range of tasks in an accurate and timely manner. We're looking for someone who excels when no two days are the same. Whether you're assisting our Adopting Employers with corrections, billing or other back office responsiblties you’ll play a key role in achieving Service Excellence. You’ll be able to learn 401(k) the ADP TotalSource Retirement Savings product and apply that knowledge to shape future growth and success.

To thrive in this role, you’ll continue to build your 401(k) knowledge and help facilitate the training and mentorship of less tenured associates. You’ll be open to a blended client facing role responsible for executeing operational tasks. You’d enjoy an environment of regular collaboration to align with and help the team achieve strategic initiatives. 1 - 3 years of professional working experience. Prior 401(k) and client facing experience in financial service is preferred.

Willingness to learn and develop the required 401(k) knowledge will be considered in addition to prior Customer Service experience.

Qualifications

Preference will be given to candidates who have the following: Payroll experience and HR database (PeopleSoft, CSS Horizon) experience highly preferred. PC literacy required. Ability to work collaboratively and enlist cooperation from others. Ability to prioritize and manage multiple activities within service standards. Basic knowledge of ERISA required. Payroll experience and HR database.