Service Reliability Engineer - Applications Support

Job description

The people here at Apple don’t just build products— they craft the kind of wonder that has revolutionised entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Imagine what you could do here. Join Apple, and help us leave the world better than we found it. A job at Apple is unlike any other you’ve had.

You will be challenged. You will be inspired. And you’ll be proud! At Apple, phenomenal ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish! The Apple Services Engineering team (ASE) is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books.

And they do it at an extensive scale, meeting our high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services. Our team, ASE Data Infra SRE at Apple, supports analytics, real-time and batch jobs, and services for various Data Engineering teams at Apple, and we commit to reliability, automation, data-driven decisions, learning from failure, and ensuring user satisfaction.

Join a team that values innovation, continuous learning, working on challenging problems at scale and the opportunity to make a significant impact. Thanks to Apple’s unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of our core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small and multi-functional, offering greater exposure to the array of opportunities here.