Engineering Project Manager

Job description

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here. Apple's Customer Systems team is looking for an extraordinary Engineering Project Manager with a deep understanding and genuine passion for running programs, building complex cross-functional products and components in Apple’s fast-paced environment using top-of-the-line, cutting-edge technologies. You will manage technology initiatives across applications and products to support worldwide AppleCare sales and service business.

If you have high motivation and a genuine passion for solving complex problems through innovation and building critical cross-functional products in an extremely fast-paced and collaborative environment, this role is for you Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience — from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.