Conversational Commerce Program Manager

Job description

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.

Apple Store Online is defining how Apple participates in a world where AI agents mediate commerce. This role takes that vision and operationalizes it. You will connect the dots across strategic initiatives, emerging technologies, and external partnerships, bringing clarity to complexity and turning insights into action. The work spans agentic partnerships, new experiences, expansions, and the coordination across the Digital Experience team that holds it all together.

If you are energized by simplifying complex systems and processes and making them move faster and smarter, this role is built for you.