Latin America (ALAC) AI Business Process Champion

Job description

The AI Business Process Champion is an individual contributor embedded at the intersection of Sales operations and AI/ML transformation. This person digs deep into how Sales teams truly work — mapping processes, surfacing interdependencies, and identifying where AI and ML can create breakthrough efficiencies, not just incremental ones. You bring and instill genuine enthusiasm for what AI makes possible, making transformation feel like an energizing opportunity rather than a disruption to endure.

You drive the human change that makes new technology actually stick, maintain a continuous intelligence loop with engineering teams throughout development, and —in partnership with the CoE Lead— own the business-side integration of solutions back into live team workflows, including the functional specifications that define what every AI tool and agent should do from the user's perspective. Deep applied knowledge of AI/ML capabilities,disciplined self-learning, and rigorous adherence to Apple's internal policies and Sales compliance requirements are all essential to the role.