Supervisor- Customer Services

Job description

Key Responsibilities and Geography

.To lead daily coordination of specific account . To work closely with diferent parties (customers, suppliers, warehouse subcontractors and truckers) indelivering excellent warehouse services * Perform the order processing for inbound and outbound shipments in terms of communication, scheduling,control, compliance and archiving . Handle shipment and prepare necessary documentation to the customer, freight forwarders and otherconcerned parties

Compile various reports (operational, KPl or management related) on predefined schedule .Focus on KPl and ensure the work is complying with SOP requirement "Perform timely system updates , Assist in new projects for existing client expansion, new client proposal or new clients operation iaunchCoordinate and monitor all the subcontractors’ performance and immediate follow up for service failure

Required experience 8 skills: Good customer services skill, a detailed and focus mindSatisfactory interpersonal and communication skills Collaboration and influencing skills Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process.

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