Production Manager

Job description

The Production Manager is responsible for leading and managing the day-to-day operations of the Assembly and Calibration Teams. Reporting to the Director of Operations, this position ensures production schedules are executed efficiently while meeting customer commitments for on-time delivery, turnaround time, quality, productivity, and safety. The Production Manager must effectively balance production schedules, resource allocation, and changing customer priorities while fostering a culture of accountability, continuous improvement, and operational excellence.

Success in this role requires strong cross-functional collaboration with Production Planning, Inside Sales, Finance, Supply Chain, Quality, and Engineering to ensure alignment, proactive communication, and execution against business objectives.

ESSENTIAL DUTIES

AND RESPONSIBILITIES: Manage the daily operations of the Assembly and Calibration Teams, ensuring customer commitments are met effectively and efficiently. Partner closely with Production Planning to align manufacturing schedules and calibration activities with customer demand. Collaborate with Inside Sales and Customer Service teams to communicate delivery commitments and operational or parts constraints. Drive transparency and communication regarding schedule risks, material shortages, and customer-impacting events through clear messaging to stakeholders impacted by extended delays.

Monitor workflow, labor utilization, capacity, and output across all operational functions. Ensure compliance with company quality systems, calibration standards, manufacturing procedures, and service processes. Maintain compliance with all environmental, health, and safety requirements across Production Operations. Utilize key performance indicators (KPIs) to measure and improve manufacturing performance, productivity, quality, and on-time delivery.

REQUIRED EDUCATION

AND EXPERIENCE: Bachelor’s degree in Engineering, Business, or a related field. Minimum of 3-5 years of progressive leadership experience managing manufacturing, operations, or experience in a technical production environment. Demonstrated success balancing competing operational priorities involving production schedules, customer service requirements, workforce planning, and resource allocation. Strong ERP/MRP system experience; advanced Excel skills required.

Excellent communication and leadership skills. Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and ERP/MRP systems, with the ability to leverage data for analysis and decision-making. Effective cross-functional collaboration and stakeholder management skills, with the ability to influence multiple organizational levels. Makes data-driven decisions that optimize customer satisfaction, operational efficiency, and financial performance.