Specialist, Master Data Management

Job description

The Team We are seeking a Master Data Management Specialist to join American Tower’s Global Business Services Master Data Management team. The team is responsible for updating and maintaining the company’s master data records in Oracle for landlords, suppliers, and other vendors. As the subject matter expert for vendor onboarding and maintenance, you will partner cross-functionally to drive best practices, analyze vendor metrics, and drive satisfaction through efficient communication.

Responsibilities

What You Can Offer Us Responsible for the daily activities associated with onboarding new vendors and ongoing support of existing vendors. Maintain the quality and integrity of the vendor database by carefully inputting data (upon request to modify supplier records) and reviewing and/or approving requests to add new vendors. Process new vendor setups and record changes, including banking, tax, legal entity, and address updates, while performing required validations and due diligence reviews.

Maintain the integrity of the vendor database by entering and updating supplier records with absolute accuracy and attention to detail and carefully reviewing supporting documentation, perform compliance checks, support fraud prevention controls, and identify potential risks to protect the integrity of vendor data Promptly process requests to add or modify vendor information, ensuring all data meets internal compliance standards and supports seamless purchase-to-pay operations.

Provide extremely high levels of internal and external customer service, with a direct focus on responsiveness. Build critical relationships with internal stakeholders who rely on a robust supplier pool for myriad vendor types while providing best-in-class service to vendors. Understand the complexities of different vendor types and ensure appropriate documentation is obtained and updated as applicable; identify fraudulent or incomplete compliance documentation.

Other duties as assigned.

Qualifications

What You Need to Succeed Bachelor’s degree or equivalent work experience required. A minimum of 2 years’ of vendor relations, customer service, or data management experience preferred Familiarity with vendor management software preferred. Working knowledge of MS Office Suite required; proficient knowledge of Excel, PowerPoint, and SharePoint preferred. Salesforce and Oracle knowledge or large ERP system preferred. Approximately 5% travel may be required to support the position’s responsibilities.

Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively. Accuracy is vital. Ability to work with different functional groups and levels of employees to effectively and professionally achieve results. Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.