Campus Graduate Masters Summer Internship Program - 2027 Product Development, US Consumer Services - New York, NY

Job description

Business Unit/Role Specific Information In U.S. Consumer Services (USCS), our product is Membership—delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S.

Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs.

Responsibilities

How will you make an impact in this role? We are looking for a Summer Product Development Graduate intern to support the team on critical and innovative projects. The summer intern will own a project contributing to either the launch or evolution of our card, lending, or membership (I.e. travel, dining, etc.) services products. This person will contribute to product vision, strategy, and delivery of our digital products and gain invaluable experience.

Product Managers at American Express play a central role identifying customer needs, building outstanding experiences, and leading teams across the company to launch these products. This is a fast-paced team driving the development of card member solutions and partner experiences at American Express.

Qualifications

Minimum Qualifications

Currently enrolled in a Master’s degree program specializing in Business Administration, Marketing, Economics, Finance, Product Management, Systems Engineering or related field. 2+ years of professional work experience in product management, product development, strategy, consulting, customer insights, or a related business function. Master’s degree candidates with an expected graduation date between December 2027 and June 2028.

Preferred Qualifications

Proven interest in card, lend or membership focused products (I.e. travel, dining, etc.). Accountability for the end-to-end experience, immersed in the customer experience and performance metrics. Natural problem-solver who is organized, has great attention to detail & can multi-task while considering the big picture Phenomenal team player who is naturally curious about how things work, flexible, and comfortable with ambiguity.

Consistently seeks feedback from a diverse group of colleagues and partners, demonstrating clear actions taken to respond. Entrepreneurial thinker who’s organized, have great attention to detail, and can multi-task. Strong analytical, problem-solving/quantitative skills. Willing to take risks, experiment, and share fresh perspectives. Proficient in analytical and presentation tools, including Excel and PowerPoint. Excellent written and verbal communication skills, and ability to present ideas clearly.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.