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American Express · Bengaluru, KA, India

Senior Manager-Risk Management

Bengaluru, KA, IndiaHybridFull-timeManager or leadExecutive & Management

Listed on American Express’s official careers site. Posted October 14, 2026. Check that it is still open and apply there.

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Job description

This role is for Sr Manager in Commercial Portfolio Analytics focused on US Small Business Card Portfolio. The core responsibilities of the candidate will be the tracking and monitoring of key portfolio credit risk metrics, proactively identifying emerging risk, root cause analysis to decode risky trends and partnering with functional strategy owners to influence risk strategy.

Responsibilities

Insight Driven Complex Analytics Lead US SBS portfolio analytics to track performance, identify key risk indicators and pre-emptive risk identification for Commercial CCO Perform deep dives on trends, translate complex data into actionable business insights that inform Senior leadership about emerging risk trends Lead development of executive-level risk reporting, governance materials and regulatory asks with utmost attention to detail Unstructured Problem Solving Partnering with Functional strategy to drive meaningful deep dives due to strategy changes for US SBS portfolio and assess its impact to portfolio KPIs .

Manage the Multiple Regulatory deliverables like Risk Classification, CFRC in line with 2 LOD guidelines, maintaining strong partnership across 2nd LOD, Consumer & International portfolio teams. Build frameworks for RCA of breach/buffers of Key KPIs to share with regulators. Unlock opportunities for leveraging secondary data sources/tools for impact to delinquencies and write offs Market /Competitive Intelligence Maintain deep expertise in sources of competitive /market data sources --D&B, Aacer, Beckett & Lee, Experian ONS, Argus, Sandbox, US courts etc.

Leverage external benchmarking and emerging trends to anticipate opportunities and inform leadership Strong Collaboration/Agility Partner with Credit Risk Functional teams, Consumer, Finance, RPDS, Blue light teams, GRC, CCAR etc. Demonstrate adaptability to new tools /process like Power BI/GenAI preferred to enhance forward-looking risk assessment capabilities

Qualifications

  • 4+ years of experience in Commercial or Credit risk management Graduate degree in a quantitative or business discipline (Economics, Statistics, Engineering, MBA) strongly preferred Rigorous and analytical approach to problem-solving, decision-making, and prioritization collaboration across teams
  • Strong strategic problem solving and ability to translate analytics into business impact Demonstrate Learning agility, make decisions quickly with highest level of integrity, show courage to challenge status quo
  • Proven track record in supporting high paced, quick turnaround complex analysis & developing/delivering risk insights to Senior Leadership
  • Demonstrate ability to efficiently hire, mentor, train and develop a team in all aspects of their role.

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