Associate Brand Manager, Premium Fashion Concierge

Job description

Are you interested in improving the customer and brand experience for Premium Fashion on Amazon?

We are looking for a strong Associate Brand Manager (ABM) to join Amazon Fashion's exciting and fast-paced Premium Fashion Concierge (PFC) team. This individual will on-board and manage strategic corporate priority selling partners, and will drive improvements that impact and grow the broader Premium Fashion program.

The Premium Fashion ABM will help define the shopping experience for premium customers, while working closely with Premium Brands to grow their selection and enhance their brand storytelling through new onsite experiences. In this role, the ABM will build strategies for sustained long term growth, aid brands in driving improved operational performance, and develop programs that scale.

A successful candidate will be motivated by an entrepreneurial, fast-paced and highly collaborative environment, have high quality standards, and be passionate about delivering best-in-class experiences for customers. They should also have a demonstrated ability to think strategically and analytically about a business, with the ability to build clear processes in the face of ambiguous circumstances, and work cross-organizationally to build consensus.

A keen sense of ownership, drive, and ability to take ownership of execution end to end is a must.

Your key responsibilities will include:

- Building strong and sustainable relationships with key brand and internal partner team contacts (8 Priority Premium Brands)

- Acting as ‘business owner’ for their products and vendors, possessing a complete understanding of internal and external variables that impact the business

- Grow the brands’ catalog full product selection and availability on Amazon to ensure ideal customer experience

- Creating playbook processes to define, simplify, improve, and expedite growth for all Premium Brands at scale

- Creating Joint Business Plans with Premium vendors on an annual basis, then conducting business reviews with senior management regarding progress and roadblocks

- Continuously seeking information to improve the customer experience and make recommendations to the business

- Serving as the voice of Premium Brands, influencing partner teams to enhance tools and systems based on program findings

About the team

You will be joining 4 Vendor Managers on the Premium Fashion Concierge (PFC) Team (5 total). PFC is a new team (launched 2022) created with a vision of improving the brand experience for Premium Selling Partners working with Amazon. PFC supports the growth of strategic Premium Brands, and is helping to build and define the future of Premium Fashion on Amazon.