Sr. Field Enablement Manager, Amazon Global Logistics

Job description

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world. Amazon Global Logistics in China is a team of highly experienced logistics professionals, product & program manager and carrier specialists actively participating in Amazon's international expansion goals.

We are seeking highly motivated individuals who are interested in improving the way products are bought, sold, and distributed on a global scale to join us in China.

We are seeking a detail-oriented and analytical Sales Operations Specialist to drive risk management and compliance initiatives within our China sales organization. This role sits at the intersection of sales operations, data governance, and regulatory compliance — ensuring our sales processes, seller activities, and pipeline management adhere to internal policies and external regulations.

Key job responsibilities

Owns data governance, process design, tool permission management, and AGL seller booking governance, establishing scalable operational guardrails.

Own and evolve the risk management framework for AGL seller lifecycle: onboarding risk scoring, credit limit governance, pricing exception controls, and churn prediction

Own the documentation and enforcement of sales SOPs — approval workflows, deal desk governance, exception handling

Own the end-to-end risk intelligence framework by building real-time risk and compliance reporting, uncovering business insights, predicting emerging risks, and driving cross-functional mitigation plans.

Work closely and lead cross-functional risk reviews (monthly/quarterly) with Sales, Finance, Legal, and Product; present findings and recommendations to Director/VP stakeholders