Principal Product Manager, Ship with Amazon

Job description

Join Amazon Shipping (SWA) to build the next $100B initiative. Shape the future of shipping as part of a new, emerging business, solving the biggest customer pain points in the small-parcel logistics industry globally.

As a Principal PM, you will own the strategic vision and long-term roadmap for the Sales tooling products that power Amazon Shipping's go-to-market engine. Partnering across Sales, Sales Ops, and Marketing Ops, you'll define and deliver the products that make our sellers more productive, improve customer experience, and optimize cost. This is a role for someone who originates the vision for a hard, multi-org problem, builds the alignment to fund and land it, and owns it through delivery — pairing deep empathy for frontline sellers with the leadership to drive a long-term product strategy from concept to measured outcome.

The ideal candidate has personally OWNED complex products end-to-end — setting the roadmap and long-term vision and delivering the capabilities, not just authoring strategy for others to build. They bring a track record of building products on top of CRM platforms for sales teams, empathy earned by sitting with BDMs and translating their pain into product, and the durability to carry initiatives through completion — including through messy, cross-org stakeholder dynamics.

Experience shipping AI/GenAI features responsibly rounds out the profile.

Key job responsibilities

· Originate and own the long-term vision and roadmap for Sales tooling products across Amazon Shipping — building the alignment machinery (business case, narrative, senior leader + buy-in) to fund and land it

· Own initiatives end-to-end, from strategy through execution to measured business outcomes — not strategy authored and handed off

· Partner deeply with Sales, Sales Ops, and Marketing Ops — sitting with BDMs, observing workflows, and translating frontline pain into product

· Navigate and calm messy, multi-team situations; deliver difficult messages diplomatically and drive alignment across organizational boundaries

· Build products on top of CRM platforms for sales teams, and ship AI/GenAI features responsibly

· Work directly with engineering to build exceptional products, including integrating 3P products into the broader ecosystem

· Engage stakeholders to prioritize features and drive go-to-market strategies, making appropriate trade-offs across time-to-market, technical, and business outcomes

· Influence executive leadership and drive alignment across multiple teams on long-term priorities

· Display a self-starter mentality and dive below the surface to uncover the "so what," not just the symptoms

· Up to 10% travel