Amazon · CA, ON, Toronto

Business Operations Lead, Canada Strategy and Operations

CA, ON, TorontoManager or leadOperations

Listed on Amazon’s official careers site. Posted October 22, 2026. Check that it is still open and apply there.

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Job description

Business Operations is the integrator across the Canada business and the single-threaded owner of its operating model. You run the rhythm of the business for the Managing Director and the senior leadership team: the weekly SLT meeting and briefing, the field newsletter, Top Deals, and the Monthly Business Review across the divisions, plus the quarterly offsite and all-Canada town hall. You also carry the cross-organizational work with no natural home, from Canada's internal AI adoption to account plan completion.

What you answer for is the portfolio itself

which forums exist, what each decides, and which get stopped.

The job asks for three things.

AI first

redesign a mechanism around what AI can do, build the agent, and judge what its output can be trusted for. The newsletter and Top Deals already run this way.

Then executive influencing

write the Canada business documents, facilitate senior leaders to a decision, and chase actions from people more senior than you.

Then mechanism building

decide which forums exist and give structure to initiatives that arrive with no owner.

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