Supply Chain Manager II, Carrier Services Box Truck Procurement

Job description

We are seeking a Supply Chain Professional to join the Carrier Services BT Procurement team within Amazon's Surface Transportation organization. This role owns the full performance lifecycle of an assigned Box Truck (BT) procurement region and product driving safety, cost, liquidity, growth, and carrier experience outcomes while partnering cross-functionally with to ensure a healthy, sustainable carrier pipeline across the network.

The ideal candidate is a data-driven leader who can assess regional network health using centralized dashboards and data tools, translate that assessment into action, and partner with cross functional teams to ensure carrier acquisition and engagement strategies are grounded in real operational needs. This role is both tactical and strategic, you'll own daily regional execution while contributing to network-level pillar strategies that impact 12,000+ carriers and 75,000+ loads per week.

This role will give the candidate the ability to influence and drive organization level decisions by leading a team that will deliver across various levels of leadership in a highly complex, ambiguous, and impactful space. We are looking for team members with a strong delivery record, strong analytical skills, and proven project management experience to own strategic long term planning, tactical, and cross-functional and technology projects and programs within Amazon Transportation Services.

Key job responsibilities

Regional Performance & Safety

• Own end-to-end BT procurement performance for an assigned region across four pillars: Cost, Liquidity, Growth, and Carrier Experience
• Drive regional KPIs (CpBH, CpLH, LAD, LCR, onboarding rate, search-to-booking ratio) through daily, weekly, and monthly performance cadences
• Own carrier lifecycle management, ensuring carriers are engaged, retained, and supported through segmented strategies
• Monitor FMCSA/VSCR compliance, partner with Safety and Carrier Health teams, and embed safety into every regional decision

RAM Partnership & Data Visibility

• Serve as the team's operational voice to Relay Acquisition Marketing on growth opportunities, providing carrier pipeline intelligence, demand signals, and segment insights that inform acquisition strategy
• Translate carrier behavior data (utilization, disengagement, booking patterns) into actionable briefs so RAM targets the right carriers in the right region
• Own a "one-stop-shop" regional data view integrating all pillar metrics, network health from full network to region level accessible in under one minute

Cross-Functional Collaboration & Programs

• Partner with MMPO, MMOB/MMRO, RSS, and Finance; contribute to MBR, QBR, HVE, and OP1/OP2 processes
• Drive regional execution of Deals & Discounts, SDI, Gear Up, and CORE initiatives, connecting program performance to pillar outcomes