Amazon · MX, Merida

Learning Manager UTR

MX, MeridaManager or leadEducation & Training

Listed on Amazon’s official careers site. Posted October 21, 2026. Check that it is still open and apply there.

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Job description

Lead the execution of the Learning & Development strategy for the Mexico sub-region (South), within the strategic framework defined by leadership. Own program delivery, team management, and the measurement of training impact on operational results.

Key job responsibilities

- Owns strategy execution within a defined framework.

- Contributes to sub-regional strategic planning and influences their team's roadmap.

- Translates operational pain points into learning solutions.

- Manages launch readiness for Learning regarding new sites/processes and conducts delivery quality audits with associated corrective actions.

- Defines and tracks metrics measuring team progress, associate experience, and operational excellence.

- Develops mechanisms to report on training effectiveness.

- Leads regional and national-scope programs.

- Independently manages a team of staff and managers; hires talent; and oversees onboarding, calibration, and high/low-performance management within the region.

- Shares responsibility with other regional Learning Managers for best practices and cross-functional initiatives, and presents decisions and results to leadership up to three levels above.

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