Software Development Engineer, Agentic AI DevOps

Job description

Come help us build the AWS DevOps Agent, a frontier agent that investigates ops incidents and fixes them, so on-call engineers can get back to building.

We're looking for engineers who want to shape this transformation. You'll work with our exceptional team and will build at the intersection of AI and software engineering. We're building systems that seamlessly fit into a customer's environment where we then apply agentic approaches to lighten the customers' ops load. We help builders resolve incidents quickly in live systems, and then learn from those incidents to make systemic improvements.

Your impact will be immediate and visible. You'll ship features that directly improve how our customers operate applications in AWS and other clouds. As a software development engineer you'll also be helping us shape and improve how our team operates.

Key job responsibilities

You'll shape the technical direction and architecture of the DevOps Agent service. You'll work directly with customers to uncover real-world development challenges and translate them into product capabilities—staying true to Amazon's customer-obsessed approach. You'll use DevOps Agent in your day to day work to identify and then drive improvements across the entirety of our service.

Your responsibilities span the full lifecycle

from architectural decisions to hands-on development. You'll help define all aspects of our service, for example how our agent investigates and resolves incidents, how it learns from each investigation and gets better, and how it integrates with existing customer systems

You'll balance innovation with operational excellence, making technical choices that enable development velocity while meeting AWS's standards for scale and security.