Device Associate, Luna

Job description

Luna Chennai Ops team deals with testing Luna software across devices Fire Tablets, Fire TV, supported clients and a wide array of devices. You will support execution of tests across platforms, perform daily quality checks as per established guidelines and report deviations accurately, understand and ramp up on testing procedures, guidelines and policies for new devices and apply the same in day-to-day work to ensure it meets Amazon’s high quality bar.

Key job responsibilities

The Amazon Luna Ops team is looking for high-energy, detail-oriented, and technically-savvy Device Associates to perform test execution on Amazon’s devices.

Some of the key job functions of a Device associate involved in testing are:

· Executes test cases, small, simple/mid-sized components and/or features related to apps, services, or devices to ensure they are operating as designed

· Reviews new test & work instructions. Shares knowledge & best practices. To deep dive the app features & core functionalities

· Meets daily productivity & quality targets. Is able to execute repetitive tasks on a daily basis with highest standard of quality w.r.t deliverables.

· Logs bugs/failures related to the execution of test instructions and/or quality mechanisms.

· Tracks resolution per service level agreements (SLAs).

· Able to learn manual device & application test procedures & how to use applicable software & tools

· Strong knowledge in language, vocabulary & grammar & contextual information.

· Ability to deep dive on applications & comparing features between various versions & identifying changes made within versions.

. Ability to use software tools for validation, analysis and data capture on a daily basis.

. Comfortable with capturing results, communicating and escalating failures and providing status reports.

A day in the life

The Amazon Luna team is looking for high-energy, detail-oriented, and technically-savvy Device Associates to perform test execution on Amazon’s devices.

· Reviews new test & work instructions. Shares knowledge & best practices.

· Meets daily productivity & quality targets.

· Tracks resolution per service level agreements (SLAs).

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About the team

Luna Ops team deals with testing Luna software across devices Fire Tablets, Fire TV , supported clients and a wide array of devices.