ACES PMO Specialist- AMZL BR, Amazon Customer Excellence System (ACES), LATAM Last Mile ACES

Job description

Do you enjoy driving operational excellence, working with data, and improving how teams get work done? Are you organized, detail-oriented, and able to coordinate across multiple stakeholders in a fast-paced environment? If so, this opportunity may be for you.

As a PMO Specialist on the ACES team, you will drive key initiatives under the support and direction of senior management. You will coordinate and support continuous improvement activities, manage the progress of key projects, maintain KPI dashboards and data in partnership with internal and external stakeholders, and lead the standardization of Business Review documentation. During peak periods, you will act as a "Peak Captain," consolidating information and driving coordinated efforts across the organization.

Key job responsibilities

Working under the support and direction of senior management, you will drive the following:

- Contribute to Continuous Improvement initiatives — coordinate and support Lean Kaizen events and Lean Six Sigma activities;

- Support progress management of key projects across the organization and publish regular reports, including tracking of deliverables, schedules, and action items;

- Manage KPI dashboards and data in collaboration with internal and external stakeholders to enable effective KPI management;

- Maintain and standardize documentation and KPI information related to the organization's Business Reviews;

- Act as "Peak Captain" during peak periods — consolidate organizational information and drive coordinated management of initiatives.