Manager, Internal and Executive Communications, Amazon Health Services

Job description

The Amazon Health Services communications team is seeking a strategic communications professional to support senior leadership in championing our mission to make it easier for people to get and stay healthy. Our team has the unique opportunity to work at the intersection of technology and healthcare, and make a real impact on the lives of team members, customers and patients.

In this role, you’ll help shape the strategy, develop the voice, and identify the best platforms for our Amazon Health Services executives to communicate with distinct internal and external audiences. We are looking for a detail-oriented self-starter who has proven experience building and disseminating effective messaging frameworks within a complex organization, and is savvy about optimizing earned and owned channels.

This person must be a critical thinker, strong writer, and skilled problem solver, ready to provide counsel and drive clarity through ambiguity.

Key job responsibilities

• Develop and execute communication strategies aligned with Amazon Health Services' business priorities
• Create impactful, thoughtful content including talking points, written materials and social media posts that articulate leadership’s vision
• Build and execute strategic engagement plans for key internal and external events
• Provide trusted counsel and communication support within tight timelines, anticipating issues and developing proactive response strategies
• Monitor industry trends and news cycles and apply learnings to strengthen our approach

A day in the life

- Meet with key leaders across HR, clinical, legal, and business teams and create strategies and messaging to support priority business initiatives

- Prepare leaders for internal and external speaking engagements, drafting briefing documents and conducting media training sessions

- Create comprehensive messaging frameworks for key audiences

- Translate priority messages into executive social media campaigns

- Lead change management communication strategies for internal audiences, including project management and content creation

- Work with executive assistants and other stakeholders to manage internal and external event engagements for key executives

About the team

The Amazon Health Services (AHS) communications team is a key partner in delivering on the organization's mission to make it easier for people to get and stay healthy.

We serve internal and external audiences across Amazon Pharmacy, Amazon One Medical and Health AI.