Capacity Planner AMZL, AMZL

Job description

Amazon Logistics India (IN AMZL) is looking for a driven and analytical professional to join the Short Term Capacity Planning team. This role sits at the intersection of operations, data analytics, and strategic planning — responsible for ensuring the right capacity is available across VAN and BIKE service networks to meet customer promise while optimizing cost-to-serve.

The Short Term Capacity Planner will own near-term capacity planning across DSP, Hubs, AMFLEX, and emerging channels, ensuring delivery sufficiency across all zones and stations in India.

Key Responsibilities

Capacity Planning & Forecasting

Own weekly and daily capacity plans across all channels (DSP, hubs, AMFLEX, and emerging) for the India network

Develop and maintain short-term (D-1, D-7) capacity plans aligned with volume forecasts

Build cycle-level volume predictions and translate them into actionable block and route plans

Lead capacity planning for High Volume Events (HVEs) including Prime Day, ART events, and peak seasons, ensuring cost and capacity sufficiency

Performance Monitoring & Analytics

Track and analyze key capacity metrics including DPPH (Deliveries Per Productive Hour), assignment compliance, block mix, and ROBL (Return-on-Business-Load) across zones

Conduct Daily Business Reviews (DBR), Weekly Business Reviews (WBR), and Monthly Business Reviews (MBR) with actionable insights

Identify capacity gaps, over/under-supply situations, and recommend corrective actions proactively

Block Mix & Cost Optimization

Optimize block mix across VAN and BIKE channels to reduce cost-to-serve while maintaining service levels

Manage DSP, eDSP, and pickup pricing strategies to eliminate defects and improve productivity

Drive initiatives to improve assignment compliance and reduce unplanned shipments

Cross-functional Collaboration

Partner with Routing, Supply Planning, and Operations teams to align capacity inputs with routing configurations and station-level constraints

Collaborate with BI and tech teams to build scalable planning tools, dashboards, and automated reporting

Work with regional and global AMZL teams (NA, EU) for benchmarking and adoption of best practices

Process Improvement & Governance

Develop and maintain SOPs, planning frameworks, and governance mechanisms for capacity decisions

Lead automation initiatives such as auto-cap approval workflows and CTO-based capacity enrichment

Drive standardization of planning processes across stations and zones