Software Development Manager, Customer Logistics Security, Customer Logistics Security

Job description

Every package delivered and every grocery order fulfilled depends on secure, reliable infrastructure. Within Customer Logistics Security (CLS), we build the software that discovers devices across Amazon's grocery stores and fulfillment centers and manages their vulnerabilities, keeping the systems our customers rely on protected. We are looking for a Software Development Manager to lead a team of software developers through this mission-critical work.

You will own the technical direction and strategic roadmap for your team's security software, partner with Amazon Security, World Wide Operations, and Grocery stakeholders, and create an environment where engineers do their best work. If you are motivated by real-world security challenges and passionate about developing people, we want to talk to you.

Key job responsibilities

- Lead and grow a software development team focused on device discovery and vulnerability management, owning the team's charter, vision, and roadmap while aligning engineering goals to broader CLS objectives.

- Drive system design and architectural decisions, evaluating tradeoffs in scalability, maintainability, performance, and security to deliver software that protects Amazon's grocery and fulfillment infrastructure.

- Build a strong talent pipeline through effective hiring, onboarding, coaching, and career development for engineers at multiple levels.

- Partner with Amazon Security, World Wide Operations, and Grocery teams to prioritize work, resolve competing demands, and deliver solutions that address real security needs across the organization.

- Establish operational practices including metrics, audit mechanisms, and quality standards that keep your systems healthy and continuously improve the security posture of the devices you manage.

A day in the life

You start your morning reviewing vulnerability dashboards and device coverage metrics, then join a design review where you help your engineers refine their approach to a new detection capability. Midday, you connect with a partner in World Wide Operations to align on priorities for an upcoming rollout across fulfillment centers. In the afternoon, you hold a one-on-one with a direct report to discuss their growth plan and remove a blocker, then close the day by drafting a section of a strategic document that outlines your team's security roadmap for the year ahead.

About the team

We are a focused team of software developers within Customer Logistics Security, responsible for discovering and securing the devices that power Amazon's grocery stores and fulfillment centers. We partner closely with Amazon's broader security organization, World Wide Operations, and Grocery teams to keep critical infrastructure protected. We value collaboration, technical rigor, and a culture where every engineer has a voice in shaping what we build.

If you are excited about leading a team that directly strengthens the security foundation behind Amazon's customer experience, we would love to hear from you.

Diverse Experiences

Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture

In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.