Team Lead, Quick Commerce

Job description

The candidate supports the Amazon Now Program team by executing operational workflows, maintaining program trackers, and performing structured data analysis to enable timely decision-making. This is an execution-heavy role with growing ownership — the individual follows established processes, surfaces operational risks through data, coordinates with cross-functional teams on defined deliverables, and contributes to continuous mechanism improvement

Key job responsibilities

1. Execute recurring program workflows (tracker updates, milestone follow-ups, compliance checks, vendor coordination) with accuracy and adherence to defined timelines

2. Perform structured data pulls and analysis to surface trends, flag deviations, and support root cause investigations led by senior team members

3. Maintain operational dashboards, reports, and program documentation with zero lag and complete data integrity

4. Coordinate with cross-functional partners (operations, finance, supply chain, last-mile) to collect inputs, follow up on pending action items, and ensure dependencies are closed on time

5. Identify process gaps or recurring defects in daily operations and escalate with supporting data and preliminary observations

6. Support store launch readiness activities by tracking configuration status, audit completion, and go-live checklists across workstreams

7. Document SOPs, playbooks, and lessons learned to enable process repeatability and reduce onboarding time for new team members