Product Support Manager, Consumer Payments (English, Portuguese)

Job description

info_outline About the job In gTech’s Users and Products team (gUP), we represent Google's users and many of our partners globally. The Payments team helps make payments fast, easy, and safe around the world. We create and manage Google’s global billing and payments platform, consumer applications, and merchant services. As a Product Support Manager for Consumer Payments, you’ll drive the consumer support strategy for one or more core components of the Google Pay and Wallet experiences.

You will help shape a user centric support and enablement ecosystem that delivers a uniquely Google (i.e., personalized, humanized and connected) user experience. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs.

Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video .