Customer Success Engineer, Workspace (Japanese, English)

Job description

info_outline About the job In this role, you will be an expert in digital workplace transformation and will act as a trusted advisor to a portfolio of customers to help them gain maximum value from Google’s productivity and collaboration tools. You will work with other customer-facing teams to ensure that a customer’s experience on Google Cloud exceeds their expectations. You will manage a portfolio of accounts and partner with customers to develop a plan that aligns their business needs to success accelerators like organizational, program, change management, and technical strategies designed to reduce time to value for Google solutions.

You will act as a solution subject matter expert, defining strategy and identifying and delivering priority accelerators as part of an overall customer transformation plan.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.