District Manager

Job description

Purpose/ Mission

To ensure the delivery of sustainable and profitable retail growth for assigned store network by meeting or exceeding agreed net sales and profitability targets. While coaching, managing and inspiring the Store Management team and Store team/s to meet commercial goals.

Retail Key interfaces (internal)

Country DTC Head, Country Sr. Operations Manager, Country DTC team (Merchandising, Store Development, Sales Academy), Country Brand team (Omni-VM, Retail Activation), Country HR, Country Leadership Team, SEA Retail Excellence team Philippines Key interfaces (external): Landlords, Mall Operators, Customers Responsibilities: Store Manager, Store Staff Signing authority: TBC Budget responsibility: Retail Store P&L KEY RESPONSIBILITIES:

• Inspirationally lead retail stores to a world class position by focusing on the 5 P’s: People, Product, Premises, Processes and Profit.
• Ensure a leading shopping experience and continuously maximise sales and profitability from the store portfolio, in conjunction with key stakeholders.
• Manage and control operational expenses (OPEX) in line with the retail budget.
• Make recommendations to the Snr. Manager Retail Operations on commercial opportunities at Market level, setting up best practice and benchmarking for success.
• Effectively complete store visits to develop and follow up on practical and achievable action plans.
• To lead the recruitment, on boarding, training and development efforts in his/her stores, actively managing the succession planning process and ensuring all HR policies and procedures are adhered to.
• Supporting the Snr Manager Retail Operations with peer group to deliver a world class retail business and maximise brand equity.
• Manage Business, Processes and Projects
• Provide Framework for Performance
• Influence Others
• Result Orientation
• Manage and Develop People s Training Skill s Analytical Skill s Inventory Management s

Business Acumen

• Continuous improvement through developing and executing local retail relevant and specific processes in close cooperation with the support functions.
• Create and drive a high performance culture across the Market by setting clear expectations and targets analysing stores’ performance, holding Store Managers accountable and giving appropriate and prompt feedback.
• Adhere to Global standards for all Retail Marketing, Visual Merchandising, Sales Aacademy, Health & Safety, and other store related activities, and monitor/evaluate established processes to guarantee stores’ full compliance.
• To work closely with HR, VM, Retail Marketing, Sales Academy, Store Development, and Merchandising to ensure optimal service to the stores enabling store managers to operate smoothly and efficiently.
• Implementing, driving and ensuring compliance with agreed Global Retail CoE processes and standards for field and RBO operations, while taking Market requirements into account.
• Measure and monitor progress and performance across the various KPI’s and reporting thereof to Senior Manager Retail operations and relevant support functions.

Professional background/ Experience

Education: IT: Language skills: Functional: Preferably 4+ years of managerial experience in Retail Operations; Excellent Communication skills; Strong Leadership/Influencing skills; Advanced Numeracy/Business Acumen Industry: Preferably in apparel/ fashion/ footwear Cultural: Ability to work in an international environment Exposure: Sports, Fashion, Service University degree in business (ideally with marketing and sales focus) or equivalent relevant experience. s Outlook: Advanced s Word: Advanced s Excel: Advanced s Powerpoint Advanced English and Filipino