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Zurich Insurance Group · Kuala Lumpur, MY

Claims Examiner (TPBI)

Kuala Lumpur, MY

Listed on Zurich Insurance Group’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there.

Apply on Zurich Insurance Group’s careers site →

Job description

Position

Claims Examiner (TPBI)

Position Overview

We are seeking a detail-oriented and experienced Third-Party Bodily Injury Claims Specialist to join our team. The ideal candidate will be responsible for managing and resolving third-party bodily injury claims with a focus on delivering exceptional service while ensuring compliance with company policies and legal requirements.

Key Responsibilities

Claims Management: Investigate, evaluate, and settle third-party bodily injury claims in a timely and efficient manner. This includes gathering relevant information and analyzing medical reports and other documentation.

Negotiation

Negotiate settlements with claimants, legal representatives, and other stakeholders to resolve claims effectively. Ensure that settlement offers are fair, within company guidelines, and legally sound.

Compliance

Ensure that all claims processes adhere to company policies, industry standards, and legal regulations. Stay updated on changes in laws and regulations affecting bodily injury claims.

Continuous Improvement

Identify opportunities and contribute to the development of best practices in claims management.

Qualifications

Education: Bachelor’s degree in Law, Insurance, or a related field.

Experience

Minimum of 2 years of experience handling third-party bodily injury claims, preferably in an insurance or legal environment.

Skills

Strong analytical and investigative skills with attention to detail. Excellent negotiation and communication skills. Proficiency in claims management software and Microsoft Office Suite. Ability to manage multiple claims and priorities effectively.

Knowledge

In-depth understanding of bodily injury claims processes and relevant legal concepts. Familiarity with medical terminology and injury assessment. You are the heart & soul of Zurich! At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!

Location(s)

MY - Kuala Lumpur Schedule: Full Time

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