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Zurich Insurance Group · Guang Zhou, CN

Senior Claims Officer

Guang Zhou, CNSenior individual contributorAdministrative

Listed on Zurich Insurance Group’s official careers site. Listed as of November 2, 2026. Check that it is still open and apply there.

Apply on Zurich Insurance Group’s careers site →

Job description

Job Accountabilities

Responsible for the complex liability, property, Employees‘ Compensation claims Responsible for orgranizing customer meeting presentation and preparation of Powerpoint slides

  • Provide technical support to the team including work simplification and automation initiatives
  • Provide data analytics for Commercial portfolios
  • Assist the Claims Manager in managerial tasks if necessary and also other ad hoc tasks
  • Adheres to local regulatory and governance requirements throughout the life of the claim to ensure that we make decisions using the right standards.

Compliance with customer protocols/service charter

Job Qualifications

Degree holder in Health, Insurance, Business Administration or Legal ANZIIF / ACII would be an asset Over

  • 4 years claims management experience; preferably with large and complex claims management skill Experience in managing legal claims is highly preferred Previous experience in handling corporate clients and global settlement would be an asset
  • Knowledge in insurance principles; understand industry standards and protocol Litigation knowledge is highly preferred; understanding on legislation and legal liability
  • Knowledge of claims agreements and interpretation of policy cover
  • Knowledge of the legal procedure of Workers’ Compensation litigated case in Hong Kong
  • Strong knowledge of Employees‘ Compensation Ordinance Data analytical skill is preferred With medical knowledge would be an asset Good command of written & spoken English & Chinese (including Mandarin and/or Cantonese) Negotiation skills, both in written and verbal Candidates with less experience will be considered for Claims Officer position Job Accountabilities Responsible for the complex liability, property, Employees‘ Compensation claims Responsible for orgranizing customer meeting presentation and preparation of Powerpoint slides
  • Provide data analytics for Commercial portfolios

Compliance with customer protocols/service charter

  • Strong knowledge of Employees‘ Compensation Ordinance Data analytical skill is preferred With medical knowledge would be an asset Good command of written & spoken English & Chinese (including Mandarin and/or Cantonese) Negotiation skills, both in written and verbal Candidates with less experience will be considered for Claims Officer position

More jobs at Zurich Insurance Group

Claims Officer

Guang Zhou, CN

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