Finance Business Partner - Servicing

Job description

Finance Business Partner - Servicing Due to continued and rapid growth we’re on the hunt for a Finance Business Partner to join our FP&A team in Tallinn. You’ll be part of the team that helps pilot the rocket ship.

Your mission

You will be a strategic partner to senior stakeholders in the Servicing team (including Customer Support, Financial Crime, and KYC), helping them scale costs effectively and proactively identify insights to support decision making. You will lead the delivery of the planning process for Servicing, improving our ability to forecast complex headcount requirements and operating costs to enable sustainable growth and lower prices for customers.

You will design and own scalable financial frameworks to analyse Wise’s cost base. You’ll identify risks and opportunities and influence change across the Servicing tribe through data-driven storytelling You’ll provide deep dives on key metrics and perform variance analysis (Actuals vs. Forecast) to drive forecast accuracy and strategic decision-making. You’ll use this deep knowledge to help build a narrative on our results and manage communications and reporting to various stakeholders including Department leads and our leadership team You will proactively share knowledge across the Finance tribe, representing your team in cross-functional initiatives and mentoring junior colleagues on their operational deliverables.

This role will give you the opportunity to: Drive Impact: Partner with Servicing leads to understand their operational complexities, and proactively find ways to reduce unit costs, to help drive our mission of lowering prices for customers.

Shape Strategy

Use data to move beyond the numbers, shaping how Servicing invests and grows.

Own your path

You will have the autonomy to own your path to success, leading complex projects from start to finish.

Continuous Growth

You’ll sharpen your expertise in a fast-paced environment where you’ll proactively improve and build processes.

Qualifications

A bit about you

Proven experience acting as a trusted advisor to senior department leads, with the ability to negotiate and influence upwards. Extensive experience building complex financial models (ideally through a planning tool such as Anaplan) and owning end-to-end cost analysis. Proven track record of managing high-volume headcount planning and capacity modeling, ideally in an operational or customer-facing environment. Experience in establishing effective policies and procedures, implementing cost controls and monitoring ongoing spend

Have an ability to go beyond the numbers and understand the bigger picture Detail oriented, great at working autonomously and meeting deadlines You have excellent communication skills and are able to influence others You have a professional finance qualification such as the ACA / ACCA / CIMA or equivalent (MBA or masters in Finance)

Skills

Passionate about what we’re building at Wise. Strong project management skills and ability to cut through complexity Love digging in data, numbers, thinking systematically, and analysing inter-dependencies.

Strong communicator

articulate, clear, strategic – with the ability to influence senior stakeholders Keen to roll up sleeves and get the job done Humble, comfortable operating with a level of uncertainty, keen to learn. Able to operate to defined timelines while bringing together a diverse stakeholder group. Able to work across multiple teams, offices, time-zones (and travel when needed!) with flexibility and a can do attitude.

Bonus points for: Experience working in a fast-paced environment Experience with AI to help drive process improvements A working knowledge of Anaplan and Workday