Localisation Project Manager

Job description

We’re looking for a Localisation Project Manager to join our growing Localisation team in Tallinn . Our team manages localisation projects across varied content types and language sets, ensuring high-quality, scalable experiences for our global audience. You will run end-to-end localisation initiatives, working closely with cross-functional stakeholders, creative teams, and external vendors while driving automation and MT/AI workflows to keep our operations fast, fail-proof, and efficient.

Your Mission In this role, your primary focus will be running end-to-end localisation projects within established time, cost, and quality frameworks. You will oversee requests across key channels - including our Help Centre, Notification Service, Product UI, and Marketing campaigns - while helping refine internal operations and methodologies for scale.

What You’ll Be Doing

End-to-End Project Management: Plan, manage, and execute localisation projects across any content type and language set - from initial intake and scoping to QA, release, and post-delivery review.

Stakeholder Management

Build trust and manage expectations across cross-functional teams. Communicate project status, risk logs, and quarterly pipelines, while identifying opportunities to refine workflows to optimise timelines, quality, or costs.

Localisation Best Practices

Promote optimal workflows, CAT/TMS tooling, and industry best practices across stakeholders and project teams. Drive continuous process improvement to reduce manual intervention and build scalable operations.

Budget & Cost Control

Help build quarterly spend forecasts, monitor outsource spend against actuals, and proactively predict and explain budget variances.

Vendor Operations

Lead day-to-day management of external partners (LSPs and freelancers), regularly tracking quality standards, SLAs, timeliness, rate cards, and invoicing.

Operational Collaboration

Partner with Localisation Managers to refine internal workflows, documentation, and operational standards.

Mentorship

Optionally mentor junior Localisation Coordinators to level up their understanding of complex project workflows, stakeholder management, and vendor operations.

Qualifications

About You

Localisation Experience: 2+ years of project or program management experience delivering cross-functional, end-to-end client-side localisation initiatives (in tech, fintech, or digital product environments).

Tooling & MT/AI Expertise

Solid hands-on experience using Translation Management Systems / CAT tools (e.g., Crowdin, Phrase, XTM, Smartling) and integrating MT/AI workflows with human review.

Stakeholder & Vendor Ops

Proven track record managing external vendors (LSPs, freelancers) and collaborating with cross-functional internal stakeholders (Product, Marketing, Engineering, Legal).

High-Pressure Execution

Ability to prioritize, flex, and adapt quickly in a fast-paced environment with competing deadlines, changing scopes, and varied content types (UI strings, emails, marketing copy, legal text).

Autonomy & Ambiguity

Comfortable working with minimal supervision, dealing with ambiguity, and influencing decisions through clear communication and trust-building.

Cultural Sensitivity

Deep appreciation of linguistic nuances, internationalisation requirements (variables, ICU plurals, RTL), and cultural sensitivities across markets.

Right to Work in Estonia

You are currently based in Estonia and hold a valid work permit. Some Extra Hints That Would Be Great (Nice-to-Haves) Experience managing localisation specifically for Product UI and Marketing content in a financial or tech company. Experience with CRM integrations, Git, Figma connectors, or continuous localisation setups. Industry certifications such as PMP, Prince2, or Agile/Scrum.