Solutions Engineering Lead

Job description

We are looking for a Solutions Engineering Lead to join our growing Wise Platform team in London. The Wise Platform team works with top tier global financial institutions and major tech companies to offer Wise products and services directly to their customers. Through our API , we help partners to architect and build integrations to our world class-leading international finance products, which in turn improves Wise Platform by increasing the capabilities of our public API.

This role will facilitate growth, troubleshoot and enhance the product offerings of Wise. What will you be working on? As part of the Wise Platform team, you’ll play a key role in providing technical consulting and product guidance to top tier banks and other partners integrating Wise into their products, primarily in a post-sale capacity. Solutions Engineering at Wise is a post sales role, focussed on working with our integrating partners to enable them to successfully launch a product based on Wise’s services.

The role is multifaceted but includes providing technical consulting to partners, designing novel solutions to solve for their constraints and working internally to influence the product roadmap. Wise is growing the Solutions Engineering function globally and we are looking for a lead to continue building the team in EMEA and to support new and existing Wisers to achieve their potential. You would work across partners, your own team, Wise Platform and the wider organisation to maximise your team’s impact.

Your role in the team

You’ll be responsible for the overall health and productivity of your team. Defining strong, clear goals that align with Wise Platform’s objectives and supporting the team in achieving them. You’ll provide feedback on your team’s approach and help them make data-driven decisions. You’ll have an overview of what’s happening across the organisation and think about how things impact partners, in terms of opportunities and risks.

When needed, you’ll roll your sleeves up to be involved in the project delivery process.

Qualifications

Have previously worked with external parties to deliver technical projects with REST API integrations. Experience building, leading and mentoring driven and a high performing technical delivery team. Experience building and designing scalable and performing systems within a microservice architecture Expert on all things API, such as RESTful design, OpenAPI, OAuth2, versioning, etc. Have a strong product mindset and be able to support others to make the right decisions and compromises.

Comfortable working on big challenges and a history of successfully delivering best in class solutions. Experience on managing client relationships and setting accurate expectations …but don’t worry we don’t expect you to know everything!

This role offers you the opportunity to: Define your own path to success, with autonomy to create and drive your vision forward. The opportunity to shape and innovate financial products across regions. Identify problems and unlock opportunities for Wise and its partners through technology solutions. Inspire teams internally and externally with your ideas, knowledge, and proactive attitude. Travel to work with teams in London, as well as visit partners across the EMEA region.

If you thrive in a fast-paced, innovative, and at times chaotic environment and are excited about working with a diverse team to shape the future of financial integrations, this could be the perfect role for you. Even if you don't have every single skill listed, we still want you to apply!