HR オペレーションスペシャリスト (HR Operations Specialist)

Job description

As an HR Operations Specialist, your role will focus on the following areas: HR Service Delivery : Provide day‑to‑day support for employees by responding to HR inquiries, resolving routine issues, and escalating complex matters when needed.

Compensation & Benefits Support

Assist with compensation and benefits administration, ensuring accurate data flows, timely resolution of inquiries, and effective coordination with payroll and vendor partners.

Process Governance

Support governance of HR processes by maintaining data integrity, conducting audits, and ensuring compliance with standards and regulations.

Continuous Improvement

Identify opportunities to improve HR tools, workflows, and service delivery, contributing to efficiency and better employee experiences.

Global Collaboration

Partner with global HR communities and cross‑functional teams to ensure local practices align with global standards while meeting regional needs.

Knowledge Management

Maintain and update HR documentation, knowledge bases, and online resources to ensure employees have access to accurate and current information. Work in collaboration with HR Experience Partners to collect, maintain, and supply various HR-owned data sets to HR BP and HR EP.

Qualifications

Required

Educational background - College Graduate (preferably Business, Psychology, HRM, engineering) Attention to detail and ability to work independently Language skill - Native in Japanese and business level of English

• Excellent written, oral, and interpersonal communication skills
• Strong collaboration and teamwork skills
• Strong analytical, creative problem solving, and, organizational skills Experience: 2+ years of HR experience in a generalist or support/coordination role
• Experience with Workday, Smart Recruiters and Service Now is a plus