Security Operations

Job description

As Security Operations, you will provide services to cover security operation related work in client’s data center, including foot patrols, complete forms, reporting, safety escalations, call-outs and response to incidents and safety events.

Responsibilities

Work in customer's leased or owned data centers, operated spaces, and other areas as designated, providing on-site security support. Hands-on involvement for assigned data center activities such as: conducting daily site walks, diagnosing security hardware issues and reporting findings for immediate escalation. Conduct inspections via provided forms of critical spaces within the Data Center, including Data Halls, Storage Rooms, loading docks, and other areas as assigned.

Support security & safety incidents as a first responder, documenting findings and providing written reports. Support high value/high priority rack moves and deployments, as a security overseer. Participate in the site safety compliance program by reporting violations. Participate in physical audits for data center infrastructure. Serve as the primary responder for security related incidents at site. Participate in developing site related processes & standard operating procedures (SOPs). 100% onsite support with no remote work.

Qualifications

High School Degree or Equivalent required 1+ year working knowledge or experience operating in a Data Center environment. Previous Security and/or Safety experience. Experience in report writing and incident response. Experience with Security Device functions, such as card readers, cameras, etc. Experience with Incident Command Structure, specifically tier 1 responder. Knowledge of Data center Safety and Security practices.

Ability to work with multiple cross functional teams such as Data Center Operations, Logistics, Safety, XOC, etc. follow specific task instructions and provide necessary reporting. Ability to flex schedule as needed, including ability to work weekends, nights, holidays, as needed. Strong troubleshooting and communication skills to be able to analyze hardware and software problems; research and resolve complex issues; and interface with customers, manufacturers, and technical support staff.

Ability to travel between assigned locations, including Data Centers , etc. as needed. Ability to stand or walk for extended periods of time with minimum rest or breaks. Strong written and spoken communication skills. Proficient in Office Suite. - Trained or willing to be CPR certified. COLO experience preferred.

Physical Expectations

Employee required to walk long distances repeatedly throughout the day.