Receptionist

Job description

As a Receptionist, you will support the entire location as the first point of contact for inbound telephone inquiries and office visitors/guests. You will receive and relay messages/telephone calls from internal and external sources. You will greet guests/visitors, documents information, issues appropriate security passes, reports security issues. You will respond to routine inquiries on office location, hours of operation, telephone numbers, e-mail/website addresses.

Responsibilities

Greets visitors in a professional and courteous manner, determines nature and purpose of visit, provides assistance with check-in, and directs visitors to specific destination. Operates multi-line phone system to answer, screen and forward calls, and provide information. Performs administrative support tasks including proofreading, transcription, calculation, and invoicing. Files and maintains records. Schedules appointments, and maintains and updates calendars.

Receives payment and record receipts for services. Analyzes data to determine answers to employee questions, customers, suppliers, and public. Provides information about company including location of departments, offices, employees, or services provided.

Qualifications

High School Diploma or equivalent required; Associates' Degree preferred. 1 year relevant experience required. Administrative and clerical procedures and systems. Strong computer skills including MS Office. Ability to maintain high level of professionalism and effectively communicate with people outside the organization and represent the organization to customers and other external sources. Basic knowledge of WESCO policies, systems, and procedures.

Strong written and verbal communication skills. Ability to multi-task and adapt to changes in the workflow. #LI-LS1