Manager, Application Support

Job description

Manager, Application Support sought by WM Corporate Services, Inc. in Houston, TX. 40 hrs./wk.

Duties include: Oversee team responsible for day-to-day support, planning for releases & upgrades & managing projects for assigned HR systems / modules. Provide input on design options supporting processes / transactions. Align resources & scope to milestones. Responsible for intake & coord. of design, build, test, & deploy phases of app. Act as change control leader - responsible for planning releases, upgrades, patches, & config. across Oracle modules / HR apps.

Provide support regarding config. & system functionality to automate processes. Oversee analysis to ensure optimal config. Mentor team members. Mng engagement w/ external vendors. Responsible for configuration of app. according to design req. & specs. Remote work benefit avail. Position is fully remote. Can work from anywhere in U.S.

MIN REQ

Bach. degree, or foreign equiv., in Comp. Science, MIS, Business Admin., or related field. 5 yrs exp. in job offered.

SPECIAL REQ

5 yrs exp. in each: HR Tech. support, leading service delivery & mng’g vendor relationships; supporting UKG (previously Kronos); working with tech. database (SQL/MS Access), Dell boomi Interfaces, (Crystal / SSRS / RRDL), project mgmt & organization, communication & stakeholder mgmt & continuous process improvement & simplification. Travel up to 5% for short-term, domestic travel for corp. office team & project mtgs. in Houston, TX.

Apply at our Career Website at https://www.wm.com/us/en/inside-wm/careers . Reference Job ID 2348723 .