Jr Process Analyst - Customer Service

Job description

I.

Job Summary

To learn and perform basic level tasks / activities related to the process / business the employee is aligned with. II.

Essential Duties and Responsibilities

Understands business fundamentals and standard operating procedures Follow designated training schedule, ensure successful certification at every defined level. Maintains professional and productive relations and communications with internal customers. Follows standard procedures and introduces all new procedures into daily routine. Meets or exceeds individual productivity requirements. Resolves problem invoices with the highest degree of urgency.

Returns or resolves quality control issues in problem queues. Other duties may be assigned as needed by supervisor / manager. III.

Qualifications

A.

Required Qualifications

Bachelor's Degree Bachelor’s degree in any stream or any equivalent degree B.

Preferred Qualifications

Master's Degree Master’s Degree or Post-Graduation No experience 0-6 months of prior relevant experience in the field of Audit, Accounts & Finance. Experience on the similar kind of process will have an additional advantage. Candidates with excellent communication / analytical skills without any experience may be considered If this sounds like the opportunity that you have been looking for, please click Apply.