FSS India Team Leader, Business Services

Job description

Job Title

Team Leader – Financial Shared Services (FSS)

Location

Indore Department: Finance / Shared Services Reporting To: Assistant Manager / Manager – FSS Role Overview: The Team Leader – Financial Shared Services will be responsible for managing a team of finance professionals to ensure timely, accurate, and efficient execution of financial processes. This role requires strong leadership, process knowledge, and a commitment to continuous improvement in a shared services environment.

Key Responsibilities

• Lead and supervise a team handling core finance processes such as Accounts Payable, Accounts Receivable, General Ledger, and Reconciliations.
• Ensure adherence to SLAs, KPIs, and compliance standards across all financial operations.
• Monitor daily operations and resolve process-related issues to maintain service quality.
• Support month-end and year-end closing activities in coordination with internal and external stakeholders.
• Review and approve transactions, reports, and reconciliations prepared by the team.
• Identify opportunities for process improvement and automation.
• Provide coaching, training, and performance feedback to team members.
• Collaborate with cross-functional teams to support business requirements and transitions.

Qualifications & Skills

• Bachelor’s or Master’s degree in Finance, Accounting, or related field.
• 3–5 years of experience in finance operations, with at least 1–2 years in a supervisory or team lead role.
• Strong understanding of finance processes and accounting principles.
• Proficiency in ERP systems (e.g., SAP, Oracle) and MS Office tools.
• Excellent communication, leadership, and problem-solving skills.
• Ability to manage multiple priorities and work in a fast-paced environment.

Preferred Attributes

• Experience in a shared services or BPO environment.
• Exposure to global finance operations and multi-country processes.
• Knowledge of compliance standards such as SOX or internal audit controls.