Remote Operations Center Specialist (Live Sports & Entertainment)

Job description

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves.

Here you are supported, here you are celebrated, here you can thrive.

Your New Role

The Remote Technical Specialist provides coordination, oversight, communication, and documentation necessary to establish and maintain consistency in our Live Sports and Entertainment Operations. This position will also maintain collaborative relationships between WBD Techwood Studios Technical Operations and Remote Technical Operations teams, BEST Engineering and our Sports and Entertainment partners. The ideal candidate will have the ability to make decisions under pressure, delegate tasks effectively, and communicate efficiently in a fast-paced environment to resolve any issues that arise.

This position will maintain a technical monitoring station during live shows.

Your Role Accountabilities

Technical Planning and Coordination:

• Manage and communicate the technical details of all MFP productions.
• Resolve potential production issues and resource conflicts in advance of production.
• Monitor and manage incoming/outgoing video for all live MFP productions.
• Participate in pre and post-show technical meetings as necessary.
• Prepare and distribute documentation of event details to relevant stakeholders.

Studios On-Site Event Support

Assist with MFP production setup, fax, and ensure production plans are followed. QC (Quality Control) video and audio signals for air.

• Ensure incoming/outgoing routing is configured and routed accordingly.
• Function as the audio and video liaison between site and PCR (Production Control Room) operations.
• Troubleshoot technical issues and communicate to appropriate teams to help resolve.
• Work with onsite operators to fax off site equipment.
• Manage network VLAN’s to production equipment.

Communication and Documentation

• Provide timely, high-level communication of technical issues that impact live productions.
• Collaborate with Studio and Remote Technical Operations, Live Production Engineering, and Operations to ensure smooth technical set up and execution for productions.

Strategic Technology Evaluation

• Collaborate with Production, Technical Operations, and Engineering to evaluate and determine the strategic use of future technology used in the Remote Operations Center and areas it touches.
• Assess technical operations methods and recommend changes where necessary.

Qualifications & Experiences

BS/BA degree preferred. Minimum of 4 years of network-level broadcast production experience for live game, live remote, and/or live studio productions. Proficiency in technical planning and documentation for live sports, news, or entertainment productions. Experience in managing and monitoring video and audio signals for live events. Proficient in video and audio router operations. Knowledge of current industry audio and video standards.

Familiarity with Remote Operations, Production Control Room operations, and technical liaison roles. Ability to lead technical meetings and resolve issues proactively. Must be able to work independently, and with small and large teams. Must be flexible and able to work non-traditional hours, including weekends and holidays.

Not Required but preferred experience

• TD, A1, Engineering or Technical Manager experience.
• Ability to handle the pressures of live programming and limited time constraints.
• Open to travel if required. How

We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.