(USA) Manager, Operations

Job description

Role summary

The (USA) Manager, Operations leads multiple work streams within the operations organization by designing and executing project plans, managing timelines, and facilitating cross-functional collaboration. This role drives business efficiency through data analysis, process improvements, and innovative solutions that support operational goals. The manager oversees resource allocation, ensures compliance with company standards, and fosters strong stakeholder relationships to deliver measurable results.

By providing leadership and development opportunities, this position promotes accountability and continuous improvement while aligning initiatives with strategic business objectives to enhance overall performance and customer experience.

About the team

The Manager, Business Operations – Team Operations will own the day-to-day operational infrastructure that enables the central Walmart Connect International team to work effectively across functions and markets. This role partners with functional leaders, market teams, executive assistants, and cross-functional partners to coordinate shared team operations, group logistics, market visits and offsites, and common administrative workflows.

What you'll do

Own and maintain shared team infrastructure, including distribution lists, calendars, directories, repositories, access, and recurring resources. Coordinate team-wide administrative workflows, including onboarding and offboarding, group travel, expenses, and other operational needs. Manage logistics for team meetings, international market visits, offsites, workshops, and other multi-stakeholder events. Coordinate operational requests across market teams and cross-functional partners and track dependencies through execution.

Build playbooks, templates, and repeatable processes to simplify, automate, and standardize recurring operational work.

What you'll bring

Proven experience in managing multiple operational work streams and project plans to drive business results. Strong skills in project management, including timeline development, resource allocation, and meeting facilitation. Effective communication skills to engage stakeholders and convey project status and deliverables clearly. Expertise in collaborating cross-functionally to improve processes, reduce costs, and enhance operational efficiency.

Commitment to upholding company policies, ethical standards, and fostering a positive team environment. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart . The annual salary range for this position is $84,000.00 - $156,000.00 Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include : - Stock