Manager Porsche Service Center Podgorica (f/m/d)

Job description

Are you ready for the next step in your career and like the idea of joining a fast-paced, dynamic and international company? Be part of our team and shape with your experience and ideas the future for sustainable success of the company.

Possible Tasks within this Role Aftersales Strategy

Define and implement the Porsche aftersales strategy to achieve business objectives, profitability targets, and high levels of customer satisfaction.

Service Center Management

Plan, organize, and continuously improve the operations of the Porsche Service Center, ensuring efficient processes and optimal utilization of resources.

Team Leadership

Lead, develop, and motivate employees, strengthen team competencies, and monitor the achievement of individual and business objectives.

Financial Management

Manage budgets, operating costs, receivables collection, and key business performance indicators (KPIs).

Compliance & Standards

Ensure business operations comply with manufacturer standards, legal regulations, and internal Compliance guidelines.

Stakeholder Relations

Develop and maintain strong relationships with customers, business partners, dealers, and the regional Porsche organization.

Business Development

Monitor market trends and competitor activities, initiate business improvement measures, and represent the company in professional and business communities.

Qualification requirements Education

University degree in Engineering, Economics, Business Administration, or a related field (Bachelor’s or equivalent higher education qualification).

Management Experience

Minimum 5 years of experience in managerial positions within the automotive industry or related sectors.

Aftersales Expertise

Strong knowledge of aftersales operations, service processes, and business practices within the automotive industry.

Language Skills

Proficiency in English and/or German, both written and spoken.

Digital Literacy

Advanced proficiency in Microsoft Office applications.

Market Knowledge

Familiarity with the local automotive market is considered an advantage.

Driving License

Valid Category B driving license.

Leadership Competencies

Strong leadership, organizational, and communication skills, with a results-oriented mindset and a customer-focused approach.

Skills

Team Building Strategies Sense of Responsibility Communication Skills Conflict Management What we offer: Multinational environment and culture Attractive salary and bonus system Minimum 20 days of annual leave Possibility for additional trainings and development Private employee health package Socializing with colleagues through various team building activities Apply now!

Digital Literacy

Advanced proficiency in Microsoft Office applications.

Driving License

Valid Category B driving license.