Deployment Manager

Job description

Role Profile Role title

Deployment Manager Function: NSE Sub-function: Deployment Engineering Reports to: Senior Deployment Manager Location: Kuala Lumpur, Malaysia (Hybrid/On-site)

Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

This is a Deployment Manager role who manages deployment activities for our core network and special platform projects across APAC and Middle East. The Deployment Manager is responsible for managing day to day field operations and core network projects to ensure reliable, efficient, and compliant delivery of network and infrastructure services. This role supports the development and execution of operational strategies, manages field activities, coordinates with internal and external stakeholders, and ensures service continuity through effective planning, execution, 24/7 operational support, network planning and project management.

What you’ll do Key accountabilities and decision ownership Operational Management

• Manage and oversee field operations activities, including installations, maintenance, upgrades, and fault restoration across APAC and Middle East.
• Provide 24/7 operational and on site support as required to ensure service availability and reliability.
• Ensure adherence to operational procedures, safety standards, and regulatory requirements.

Project Planning & Execution

• Support the planning and execution of field based projects, working closely with regional deployment and engineering teams.
• Monitor project progress, manage risks, and ensure timely delivery within agreed scope and quality standards.
• Coordinate site readiness, access, logistics, and resources for field activities.

Stakeholder Coordination

• Act as a key interface between field teams and stakeholders, including Regulatory, Compliance, Partner Management, Finance, Sales, Suppliers and other Network teams.
• Coordinate with vendors and partners to ensure contractual obligations and service levels are met.
• Escalate operational issues appropriately and drive resolution across multiple parties.

Performance & Reporting

• Track operational KPIs, service metrics, and field performance indicators.
• Prepare and present regular operational reports to management, highlighting risks, issues, and improvement opportunities.
• Drive continuous improvement initiatives to enhance efficiency, quality, and customer experience.

Network Efficiency Improvement

• Lead network enhancement initiatives by implementing optimisation strategies, refining processes, and utilising operational and automation tools to increase reliability, optimise performance, and enhance cost efficiency.
• Identify inefficiencies in field operations, propose improvement areas, and drive solutions.

Who you are Core competencies, knowledge and experience: Technical Expertise: Strong understanding of data center operations and telecommunications networks, including MPLS, Transmission, Internet, Cloud and SD-WAN.

Project Management

Proven experience in managing network projects, with the ability to work with cross-functional teams in different regions.

Communication Skills

Excellent verbal and written communication skills to interact effectively with stakeholders from diverse cultural and professional backgrounds in a global business environment.

Problem Solving and Analytical Skills

Ability to efficiently diagnose operational and network challenges, determine underlying causes, and execute appropriate corrective and preventive measures. Proficient in analysing intricate technical and business requirements and converting them into actionable strategies.

Language Skills

Fluent in English is mandatory. Fluent in one or more Asian languages is a plus.

Must have technical / professional qualifications

Minimum 10 years of experience in field operations, network deployment, or infrastructure operations

Not a perfect fit? Worried that you don’t meet all the desired criteria exactly?

At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.