Application Development & Support Specialist

Job description

Position Overview

The Associate MDM Developer supports the development, testing, and operations of the MDM platform under guidance from senior team members. Builds foundational MDM skills through hands-on work on platform configuration, testing, data operations, and incident triage. Expected to grow into an independent contributor within 12–18 months.

Platform Development & Enhancement

• Develop and configure MDM platform features under guidance from senior developers
• Configure basic match/merge rules and test survivorship logic
• Support hierarchy data loading and validation
• Configure basic stewardship tasks and workflow steps
• Support testing of region-specific configurations and validate regional data accuracy
• Assist with data mapping documentation and source-to-target validation
• Support data migration testing and validation
• Execute assigned enhancement tasks
• Attend design discussions and document decisions

Platform Modernization

• Support modernization testing, data validation, and documentation
• Validate data mapping accuracy through testing during modernization
• Run regression scripts and document results Production Support, Troubleshooting & Incident Resolution Triage incoming incidents, perform initial investigation, and escalate when needed
• Investigate and resolve straightforward data issues using established runbooks
• Review logs to gather initial diagnostic information for escalation
• Document incident patterns and maintain runbook updates Trace data through basic flows to identify obvious failure points Fix straightforward defects flagged in testing or production
• Monitor data sync jobs and flag anomalies
• Communicate issue status to team members and update tickets in ServiceNow
• Maintain incident logs and knowledge base articles

Testing & Quality

• Execute regression test cases and document results Support SIT execution and defect logging
• Submit code for review and address feedback promptly
• Write clean code following established standards and patterns Flag technical debt encountered during development
• Execute deployments using established CI/CD processes
• Assist with post-production validation checks Support DR testing execution and document results Security & Compliance Basic understanding of data security, information security, and SOX compliance; follows established procedures

Required Qualifications

• 2+ years MDM platform or data management experience (e.g., Informatica MDM, Reltio, SAP MDM, Semarchy, Profisee)
• 2+ years SQL experience — queries, joins, data validation (e.g., Oracle, SQL Server, PostgreSQL)
• 2+ years hands-on coding — write and debug code with guidance (e.g., Java, Python, PL/SQL, shell scripting)
• 1+ years exposure to MDM concepts: match/merge, survivorship, hierarchies
• 1+ years exposure to data migration processes and testing
• 1+ years experience or training with data integration tools (e.g., Informatica PowerCenter, IICS, Talend, MuleSoft)
• 1+ years familiarity with CI/CD concepts and deployment processes (e.g., Jenkins, GitLab CI, Azure DevOps)
• Familiarity with log analysis tools (e.g., Splunk, ELK Stack, CloudWatch)
• 1+ years experience using ticketing systems for incident tracking (e.g., ServiceNow, Jira) Experience or coursework in at least 1 MDM domain Working knowledge of SDLC: development, testing, CI/CD basics, change management

Preferred Qualifications

Exposure to more than one MDM domain Manufacturing or supply chain exposure Informatica MDM or Reltio certification or training Basic understanding of APIs and integration patterns Interest in AI/ML and data quality automation Familiarity with Agile/Scrum concepts